Privacy Policy
This Privacy Policy explains how Skylink Markets collects, processes, uses, stores, and discloses personal information through our websites, applications, platforms, and related services.
This Privacy Policy (the "Policy") governs the collection, processing, use, storage, and disclosure of personal information by Skylink Markets and any affiliated entities with which you have registered or obtained access collectively, "Skylink Markets," "we," "us," or "our."
This Policy applies to all personal information obtained through Skylink Markets' websites, mobile applications, digital platforms, online products, and any related services that reference or incorporate this Policy collectively, the "Services," as well as any other interactions you may have with Skylink Markets.
Section 1
Scope and Data Controller
Skylink Markets acts as the data controller for personal information collected through www.skylinkmarkets.com and associated digital platforms, the "Site," in accordance with applicable data protection laws.
This Policy also applies to information relating to authorized client representatives and other individuals, such as directors or beneficial owners of corporate clients, encountered in the course of providing our Services.
Section 2
How We Collect Your Information
A. Information You Voluntarily Provide
We collect personal information that you choose to provide when you interact with us, including when you register for an account, use our Services, complete online forms, participate in promotions, execute transactions, apply for employment, contact customer support, or communicate with us via email, chat, phone, or social media.
Account Registration
When you open an account, we may collect basic information such as your name, email address, phone number, and login credentials. This information is used to create and manage your account and communicate with you regarding our Services.
Profile & Verification Information
You may provide additional details such as demographic data, identification information, financial background, employment details, and trading objectives. For identity verification and security purposes, we may request supporting documents such as passport, national ID, or utility bill.
- Verify your identity
- Perform internal compliance and security checks
- Communicate regarding your account
- Assess suitability and risk
- Improve and personalize our Services
Communications
We collect information contained in communications you send to us. Calls, emails, and chats may be recorded and retained for training, quality assurance, dispute resolution, and compliance purposes.
B. Automatically Collected Information
When you access or use our Services, we may automatically collect transactional information, log and usage data, device information, activity records, approximate location data, and tracking technology data.
- Transactional Information – Details of deposits, withdrawals, trades, and account activity.
- Log & Usage Data – IP address, browser type, pages visited, timestamps, and diagnostic data.
- Device Information – Device type, operating system, unique identifiers, and network data.
- Activity Records – Trading history, platform usage, and user-generated content.
- Approximate Location Data – Non-precise location data derived from IP address or device settings.
- Tracking Technologies – Data collected via cookies, pixels, and similar tools, as described in our Cookie Policy.
C. Information from Third Parties
We may receive information about you from third-party sources such as identity verification providers, payment service providers, analytics partners, or social media platforms where you choose to link accounts, in accordance with their privacy policies.
Section 3
How We Use Your Information
We use personal information to:
- Provide, operate, and improve our Services
- Create, manage, and secure client accounts
- Process transactions and account activities
- Conduct identity verification and fraud prevention
- Meet legal, regulatory, and compliance requirements
- Monitor platform activity and ensure security
- Respond to inquiries and provide customer support
- Analyze usage trends and develop new products
- Communicate service updates and relevant notices
- Support corporate transactions or restructuring
Section 4
Sharing of Information
We do not sell personal data. Information may be shared only in limited circumstances, including with affiliates, trusted service providers under confidentiality obligations, financial institutions, payment processors, in connection with corporate transactions, when required by law, to protect rights and safety, or with your consent where applicable.
Section 5
Your Rights and Choices
Depending on your jurisdiction, you may have rights to access your personal data, correct inaccurate information, request deletion subject to legal obligations, restrict or object to certain processing, and request data portability.
Exercising Your Rights
Requests may be submitted via your account dashboard or by contacting us at support@skylinkmarkets.com. Identity verification may be required before processing requests.
Marketing Preferences
You may opt out of promotional communications at any time using the unsubscribe option provided. Service-related messages may still be sent.
Section 6
International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence. Where applicable, we implement appropriate safeguards to ensure an adequate level of data protection in line with applicable laws.
Section 7
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or to meet legal, regulatory, or contractual obligations.
Section 8
Security Measures
We implement appropriate administrative, technical, and physical safeguards to protect personal data, including encryption, access controls, and secure infrastructure. However, no method of transmission over the internet is completely secure.
Section 9
Protection of Minors
Our Services are not intended for individuals under the age of 18, or the legal age of majority in their jurisdiction. We do not knowingly collect personal data from minors.
Section 10
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our Site with an updated effective date.
Section 11
Third-Party Links
Our Site may contain links to third-party websites. Skylink Markets is not responsible for the privacy practices or content of external sites. Users are encouraged to review third-party privacy policies independently.
Section 12
Contact Us
Please ensure your personal information remains accurate and up to date. For questions, requests, or concerns regarding this Privacy Policy, contact us at:
We may request additional information to verify your identity before processing certain requests.
Need help with this policy?
Contact our support team for privacy-related requests or questions.